Several weeks I took part of a conversation with several co-workers that I do not normally work with; well it was mostly me just standing there and the other three talked. The topic of this conversation was the holds list - to explain if there is a book, let's say a particular book about fishing, if the local library does not have it the librarian (or the patron through their account) can place a request for that fishing book and whichever library has it will send it off. It's a neat system and I have used it on multiple occasions. On the library end of this system the holds list is the list of requested items are we have to go through the stacks to find and send off to the requesting library.When it's printed off it is in order by the call number.
Seems simple enough, right? Well, the difficulty (and a minor one at that) is that each library has set up their collection in their own way. One library might have collected the Christian Inspirational, African American, Large Print, or Short Stories each into one area that is not denoted by the call number. This results, especially when still learning a particular library's setup, in the librarian zigzagging across the library if they are going in strict order of the call number.
The zigzagging was main component of the conversation (it was more like a mini-rant). I listen as one person wondered if there was a way to program the holds list so that the zigzagging could be eliminated. The other two agreed and I was a bit dumbfounded.
I think what bothered me so much about that conversation was how depended some of my co-workers were upon the computer system to arrange everything for them. One of the first things I do when I arrive for work is pull the holds from the shelve. But before I disappear into the stacks I go over the list and make note of which items can be found where, then I go to each section of the collection to find the items. I may change up the order from day to day, like finding the audio-books first before going to non-fiction or looking through the Mysteries before the Large Print.
As I was growing up I was always taught that computer programs and the like were a great supplement, but not a replacement to my thinking. It was a time saver, not my brain. This is how I view the holds list; to quote Pirates of the Caribbean, the list "is more what you'd call 'guidelines'" than a strict order of things. It makes pulling the holds easier, but it is not going to completely dictate how I go about pulling the holds. If somehow the computer program for the library is set up so that it takes into consideration the format of each collection, fine by me, but I am not going to hold my breath for it.
1 comment:
Were I in their position, I would be complaining as well . . . but then, I have mobility issues. I've worked in a library and figured out ways to get around that. It shouldn't be hard to figure out.
If I wanted to have a set order to handle things (and I probably would), then I would just take the holds list, mark sections of the list with numbers, and then go down that route. All I'd need to do is divide the library up into sections, numbering them in order of a path through the whole collection. Once I glance at the list, I can see which section I need to go to next.
Though for these special snowflakes, color-coding might be better.
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